Horizon Info Services More of IT for Less

After an extended period in Beta testing, Google has released its connector for Blackberry Enterprise Server.

By now, you have heard about Google Apps Sync for Microsoft Outlook. You may also hear rumblings about less than 100% compatibility.

Yes, there are limitations. That said, the ability to use Outlook with Google Apps Premier Edition is an easy, powerful way to help companies transition from Exchange services (in-house or hosted) to Google Apps.

So you know …. the tool does not sync:

• Tasks (a shame since Google Tasks integrate with the inbox and calendar so well)
• Notes
• Journal
• Public Folders

Additionally, installing Google Apps Sync for Microsoft Outlook may change the way searching works within Outlook. According to Microsoft, it disables Outlook’s use of Windows Desktop Search, which Outlook uses to “any and all Outlook data”.

While the registry bit was not changed by the Google sync tool installation on any of our systems, here is the fix.

1. Run REGEDIT

2. Browse to: “HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Windows Search”
3. Reset the value of “PreventIndexingOutlook” to “0” (without the quotes). To do this, right click on the “PreventIndexingOutlook” key, select “Modify…”, then change the value data to “0”.
4. Exit REGEDIT

Finally, Google is publishing a list of other Outlook Add-ins that may not be compatible with the sync tool. We are reviewing the information and will post an update later this week.

While some companies may find one or more of these limitations a “show stopper”, our experience tells us that most companies will still benefit from being able to use Outlook and Google Apps via the MAPI connection.

Last week, Google added new fields for the stand-along Contacts application and included the fields in Gmail as well. As part of the update, synchronization with Outlook and other email clients and data imports/exports work more smoothly.

Learn more here …

Do you have duplicate contacts? Select the contacts and use the “merge these contacts” link.

Google Apps Premier Edition has been update with new email list features. As importantly the provisioning APIs available to qualified resellers makes it easier to use these features.

Google Apps email lists are now called “groups”

Admins can now set permissions to determine who can send to each group:

• Group owners
• Group members
• Domain members
• Anyone in the world

Groups can now contain other groups, making it easier to reuse frequently-referenced groups of users.

In “Google Time”, the availability of ActiveSync for calendar and contact synchronization with iPhone, Windows Mobile, and other PDA’s is old news (announced on 09-Feb-2009).

Currently, the team at Horizon is prepping our contacts and calendars so that we can fully test the new features.

The big caveat is that starting up ActiveSync replaces all Calendar and Contact entries. As we juggle multiple calendar and contact lists, we are “cleaning things up” before we test.

I will post again in a few weeks with the results. In the meantime, feel free to share your experiences with ActiveSync and Google Apps Premier Edition

One of the differences between Google Apps Premier Edition and MS Outlook with Exchange is that Google Apps does not have the concept of the Global Address List. Companies use the GAL to share contacts and distribution lists, even though the GAL is a separate entity from the Personal Address Book, which is also separate from the Contacts folder. So while contacts within Outlook/Exchange is not pretty, the information is available.

As announced on 11-Feb, the following new features are available in Gmail contacts:

• You can combine multiple contacts into a single entry
• The new ‘All Contacts’ group includes ‘My Contacts’ and other people with whom you have corresponded
• You can remove contacts from ‘My Contacts’, leaving them in ‘All Contacts’
• You can search across all contact fields

What do these features mean?

Contacts and groups are starting to look more like emails and labels, where all contacts are kept in a single place (like All Mail), but you can track your contacts and group contacts more easily. If “All Contacts” becomes a shareable resource, Google Apps will include the GAL functionality some businesses miss, but in a fully integrated way.

Short term, though, you get better organization and search, making Google Apps Premier Edition that much more easy to use.